Frequently Asked Questions

Our products and services

How to measure windows?

Before measuring, you must decide first how you want our blinds to be installed: OUTSIDE installation or INSIDE installation. Outside installation is when the blinds is covering the frame edges of your window (usually overlapping 3 inches from the edge). Inside installation is when the blinds is inside the window frame edge . When you choose inside installation, subtract 0.5 inch from your width measurement to allow for tolerance. If your window edge width is 50 inches , make it 49.5 inches for inside installation.
We recommend to measure in inches to get the square feet.
Measure the width and height of your window in inches then divide it with 144.
The result will be in square feet.
For example:
Width = 50 inches
Height = 50 inches
50 x 50 = 2,500
2,500 divided by 144 = 17.36 square feet

You may view this guide from youtube for more details.
https://www.youtube.com/watch?v=eglPkKzr9YI&t=1258s

Do you provide installation services?

Yes, we provide professional installation for no addition cost.

What is your warranty policy?

We provide a 1-year warranty which will cover replacement of parts and shall provide technical assistance within the warranty period. The warranty does not cover normal wear, defects or malfunction caused by misuse, abuse or caused by harmful substance or mechanical force other than the intended use of the window blinds.

What are payment options?

We accept various payment methods such as check, bank transfer, online bank transfer and Gcash.

How can I contact support?

Contact us via email or phone for assistance.